Last updated: October 2024
lucid-pulse is committed to protecting the privacy and security of your personal data. This page outlines how we comply with the General Data Protection Regulation (GDPR) for visitors from the European Economic Area (EEA).
lucid-pulse acts as the data controller for personal data collected through this website. Our contact details are:
lucid-pulse
42 Renewable Way
Sydney, NSW 2000
Australia
Email: [email protected]
We process personal data under the following lawful bases:
If you are located in the EEA, you have the following rights regarding your personal data:
You have the right to request copies of your personal data. We may charge a small fee for this service if requests are excessive or repetitive.
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
You have the right to request that we erase your personal data under certain conditions, such as when the data is no longer necessary for the purposes for which it was collected.
You have the right to request that we restrict the processing of your personal data under certain conditions.
You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.
You have the right to object to our processing of your personal data under certain conditions, including processing for direct marketing purposes.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context and our obligations.
As we are based in Australia, your personal data may be transferred to and processed in Australia. Australia has been recognised by the European Commission as providing an adequate level of data protection. We ensure appropriate safeguards are in place for any international data transfers.
We have implemented appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.
We may share your data with third-party service providers who assist in operating our website and conducting our business. These processors are contractually obligated to handle your data in accordance with GDPR requirements.
To exercise any of your rights under GDPR, please contact us using the details provided above. We will respond to your request within one month. If your request is complex or we receive multiple requests, we may extend this period by a further two months, but we will inform you of any such extension.
If you believe we have not handled your personal data properly or have not responded adequately to your requests, you have the right to lodge a complaint with a supervisory authority in the EU member state where you reside or work.
We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.